AirtelTigo, BIMA pay GHS22m in 50,000 insurance claims


AirtelTigo and BIMA, a leading provider of mobile delivered health insurance services have reached a proud milestone of paying 50,000 claims worth GHS22 million to insured families in the country since the launch of AirtelTigo Insurance.

Under this programme, AirtelTigo and BIMA offer AirtelTigo customers with simple and affordable insurance policies underwritten by Allianz Life Ghana and Prudential Life Ghana.

A joint statement said “For premium payments as little as GHS2 a month, customers of AirtelTigo and their insured relatives can claim GHS30 per night at the hospital up to GHS900 a year, or receive up to GHS3,000 life cover.”

With over two million (and growing) Ghanaians covered under the insurance, the accessibility and affordability of AirtelTigo Insurance products has played a key role in helping more unbanked and uninsured get better financial protection.

This, according to AirtelTigo, reaffirms the partnership’s commitment to improving the consumer’s financial security.

Commenting on the milestone, BIMA Ghana’s Country Manager, Damien Gueroult, said: “We are proud of this milestone because the magnitude of the number demonstrates our commitment to helping families in challenging times. It also rewards our efforts in making the claims process quicker and simpler through the use of WhatsApp to receive documents and mobile money to send pay-outs”.

Chief Executive of AirtelTigo, Murthy Chaganti said “AirtelTigo is constantly evolving to meet the changing needs of the consumer. By making insurance accessible through the ubiquitous mobile phone, the hassles involved in paperwork and claims have been reduced or eliminated. The landmark number of 50,000 paid claims has been achieved by the company’s “customer first” obsession and its quest to make the customer’s life simple.”

On his part, the Deputy Commissioner of the National Insurance Commission, Kofi Andoh, congratulated AirtelTigo, BIMA, Prudential Life and Allianz Life on their work in making insurance more accessible to Ghanaians.

“Insurance penetration in Africa is relatively low, but it is encouraging to see that Ghana has made considerable progress over the last few years. In difficult times, such as the current pandemic, the width of coverage that AirtelTigo Insurance has reached will make a difference in building financial resilience for Ghanaian families, especially those that were traditionally underserved by conventional insurance.”


About AirtelTigo

AirtelTigo is a dynamic and innovative brand providing a wide range of telecommunications services including mobile voice, data, mobile financial services and business connectivity solutions.  With the credo of customer first, AirtelTigo constantly innovates to make life simple for its customers.  AirtelTigo was launched in November 2017, from a merger between erstwhile Airtel and Tigo.

About BIMA

BIMA uses mobile technology to deliver affordable insurance and telemedicine services to underserved consumers in emerging markets and families who cannot access these vital products through traditional channels.  BIMA’s technology platforms create a paperless experience and enable scale, while the agent force distributes services and provides customer education. This tech-enabled approach is the key to BIMA’s growth, reaching 35 million subscribers in 9 markets across Africa and Asia.

BIMA Ghana launched its operations in 2010 with the mobile operator Tigo (now AirtelTigo). Through this partnership, BIMA provides over 2.1 million Ghanaians with insurance. In 2014, BIMA also launched its own-branded insurance products to widen access to all Ghanaian families. BIMA offers life, hospital and accident insurance policies underwritten by Prudential Life and Allianz Life, as well as the BIMA Doctor telemedicine service. For more information please visit on BIMA Ghana visit




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