As MTN marks 25 years of operations in Ghana, it has announced the addition of new number blocks beginning with 025 and 059 network codes.
The new blocks were assigned to MTN by industry regulator, National Communications Authority (NCA).
MTN introduced the 059 (0-6) a while back but it has now added 059-7, 059-8, 059-9 number blocks and the 025-6 and 025-7 number blocks.
These new network codes come to add to the existing codes – 024, 054 and 055 and 059 (0-6).
Meanwhile, some 200,000 numbers in the 025-5 block of numbers were assigned to Surfline for the 4G data services years ago.
TechGH24 has learnt that each of the number blocks assigned to MTN have at least a million numbers, from 000000 all the way to 999999. So for instance, 0256000000 to 0256999999, and the same applies to the 0257, 0598 and 0599. So in total, that is five million additional numbers.
Chief Corporate Services Officer of MTN Ghana, Sam Koranteng noted that the addition of the new block of numbers and network codes will help meet the needs of customers who require numbers for their personal use, businesses, mobile money business as well as other digital devices.
According to him, the new number block will also help MTN Ghana to optimize its services with high quality Data, Voice and Mobile Money services.
He said, “we are excited about these new blocks of numbers because it will facilitate the fulfilment of our belief that everybody deserves the benefit of a modern connected life which starts with gaining access to a SIM card that connects you to the network”.
Sam Koranteng urged customers acquiring these new numbers to ensure that they register their sims using valid documents as required by law.
Acting Chief Sales and Distribution Officer of MTN, Abubakar Mohammed also indicated that the new numbers are available at all MTN Service Centers and Connect Shops across the country.
“Customers will enjoy the opportunity of Dynamic Numbering Service where the system generates a list of random numbers for the customer to choose their preferred number,” he promised.
He advised customers that the format for making calls with the block of numbers remains the same as with the existing numbers, adding that for international calls, customers would have to include the country code – +233 as usual – example; +233 25 7000000.
Customers are also to note that the official number of MTN Ghana remains 0244300000 and as a result, they are to be mindful of the activities of fraudsters and scammers who may take advantage of the new network codes to undertake fraudulent activities.
MTN is available to interact with customers on its toll free line 100 and on its digital platforms: Twitter @MTNGhana/@AskMTNGhana; Facebook: MTNGhana WhatsApp:0554300000 and 0555300000. Customers also have the option of using MyMTN App or they may send Emails via customercare.GH@mtn.com.
MTN Ghana is the telecoms and digital market leader in Ghana, with a voice subscriber base 23.4 million representing 56.48 per cent market share as of March 2021. MTN ended March 2021 with 15,615,040 mobile data subscriptions, being 68.49 per cent market share.