MTN rewards 250 MoMo agents, merchants for outstanding performance amid COVID-19

Managing Director of Chafal Communications Limited, Kelvin Atsu Wilson- receives keys from GM MTN MoMo- Eli Hini

MTN Mobile Money Limited has rewarded some 250 of its agents and merchants for exceptional performance amid the COVID-19 pandemic.

The awards were presented to the deserving agents at the the 2020 MTN Mobile Money Agents Awards ceremony held in Accra.

The awardees comprise of 150 agents and 100 merchants from Accra, Eastern, Volta and Oti regions, and the prizes include a car, motorbikes, 49-inch flat screen televisions, and tablets.

Chafal Communications emerged the Overall Best MTN Mobile Money Agent in South East Business District of MTN for the Year 2020.

The company took home a brand new 2020 Toyota Rush, a four-wheel drive sports utility vehicle (SUV), and a certificate of honor.

The Managing Director of Chafal Communications Limited, Kelvin Atsu Wilson, whose company won the overall award was very excited about the prize. He thanked Mobile Money Limited for the honor and promised to continue working hard.

Winner of Ultimate prize ( middle) in pose with some members of MTN MoMo Leadership Team

The General Manager of Mobile Money, Eli Hini expressed gratitude to the agents and merchants for their immense support to the brand in such a difficult year.

He said, “This year has been a tough one any how you look at it, and you our partners have proven to be tougher in the midst of a pandemic.”

Eli Hini noted that in spite of all the challenges, the agents demonstrated commitment to grow the business by working to exceed the targets set for the year.

According to him, the significance of the agents’ contribution to curb the spread of COVID-19 cannot be overemphasized, saying that “the fact that people could easily locate you and send or receive money as and when they needed it most especially during the lockdown needs commendation.”

Mr. Hini also took the opportunity to encourage stakeholders and customers to remain vigilant in the fight against fraud, especially as the festive season approaches.

He indicated that fraudsters keep revising their strategies as the business continues to intensify its fraud education.

The MTN MoMo Boss reminded customers of the Three Golden Rules which serve as a weapon in the fight against fraud – “Do Not disclose your pin; Do not let others transact on your behalf and Do Not discuss your wallet with any stranger”.

The MTN Mobile Money Agents Awards is a proprietary event of MTN Mobile Money to recognize and celebrate MoMo Agents and Merchants for the hard work and commitment in deepening the move towards a cash-lite economy.

Since 2014, the company has recognized the hard work and significant contributions of over 5000 agents and merchants. Other initiatives introduced by MTN MoMo to support the wellbeing of the Agents is an Insurance scheme aimed insuring Agents against unforeseen events that can affect their lives and businesses adversely.  MoMo Agents will benefit from an insurance solution which includes a Life Cover, Death Benefit, Total Permanent Disability and Critical Illness.

MoMo customers should report fraud incidence by calling 100 while agents and merchants are to call 114. Alternatively, one can send a text to 1515 or 419 or send an email to:

About MTN Ghana/Mobile Money Ltd

MTN Ghana is the market leader in the increasingly competitive mobile telecommunications industry in Ghana, offering subscribers a range of exciting options under Pay Monthly, Pay As You Go Services and Mobile Financial services. MobileMoney Ltd is a subsidiary of MTN Ghana responsible for Mobile Financial Services. Launched in 2009 with less than 100,000 MTN MoMo has 14 million registered subscribers.  MTN MoMo works with 18 partner banks and more than 124, 000 Agents across the country.  By the end of quarter one of 2019, 411million transactions had been done on the MoMo platform. Between 2016 and 2018 a sum of GHS 139million cedis was paid as Interest to over 10 million customers. For further information, visit


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