Telcos promise sustained service quality in spite of workers’ strike


    Telecom operators in the country have assured the public of a sustained service quality in spite of the strike action by a category of technical workers in the industry.

    The striking workers belong to the Telecoms and IT Professionals (TIP) Union, who comprise Engineers and Technicians employed by some subcontractors of Huawei Technologies Limited (a Telecommunications vendor), to manage and maintain the technical operations of AirtelTigo, MTN and Vodafone.

    They are on strike because Huawei has not met their demand for better conditions of service, and their strike threatened to affect telecoms services across the country.

    But in a statement, the Ghana Chamber of Telecommunications (GTC), noted that whereas it is concerned about the plight of the workers, it is working with other industry partners to ensure the strike does not affect the public.

    “While the Chamber acknowledges and respects the right of TIP to negotiate for favourable
    conditions of services, the body is appealing to the Union to continue to pursue their demands through negotiation and arbitration,” the statement said

    The statement however assured the public that the industry is equally working with all partners to ensure a speedy resolution of the challenge to minimize any disruptions in telecom services as this is important for the industry.

    “The Chamber will like to assure customers of its commitment to the provision of reliable
    telecoms services to its customers,” it said. “We will continue to keep the industry and general public updated on this matter.”

    The statement was signed by CEO of the Chamber, Engineer Dr. Kenneth Ashigbey.


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