CEO of Apple, Tim Cook has launched an attack on business models that prioritize engagement above all and gather user data to target users with advertising.
“Technology does not need vast troves of personal data, stitched together across dozens of websites and apps, in order to succeed,” he said in a speech to the European Computers, Privacy and Data Protection Conference. “Advertising existed and thrived for decades without it. And we’re here today because the path of least resistance is rarely the path of wisdom.”
“At a moment of rampant disinformation and conspiracy theories juiced by algorithms, we can no longer turn a blind eye to a theory of technology that says all engagement is good engagement – the longer the better – and all with the goal of collecting as much data as possible,” Cook said.
“It is long past time to stop pretending that this approach doesn’t come with a cost – of polarization, of lost trust, and, yes, of violence. A social dilemma cannot be allowed to become a social catastrophe,” he added. That comment seemed to allude to the Netflix documentary “The Social Dilemma,” which examined social-media companies that monetize users’ attention. The film prompted a response from Facebook, which dismissed it as sensationalist .
The Apple CEO seemed to call on lawmakers to regulate Facebook. “If a business is built on misleading users, on data exploitation, on choices that are no choices at all, then it does not deserve our praise,” he said. “It deserves reform.”
Apple and Facebook have been at loggerheads since August, when Apple announced plans to begin forcing iPhone apps to ask users for consent before tracking them for advertising purposes.
This privacy update was originally scheduled to roll out with iOS 14 in September, but Apple delayed it after Facebook protested, saying the update would decimate its and other developers’ ad revenue . Apple this week said the feature would finally roll out in early spring. Insider reported in December that the company was seeking a March release date.
Facebook CEO Mark Zuckerberg attacked Apple during a Facebook earnings call Wednesday, accusing the iPhone maker of making “misleading” promises about its privacy practices.
News broke Thursday that Facebook was preparing an antitrust lawsuit against Apple over its App Store rules for third-party developers. This fit with comments in which Zuckerberg accused Apple of abusing its App Store dominance.
Meanwhile, Facebook itself has suffered a global backlash after attempting to compel all WhatsApp users to link their account to Facebook to allow the company mine their date and sell to advertisers.
The company scheduled the compulsory linking of WhatsApp data to Facebook for February 8, but they have had to push it back to May due to the public backlash.