On Tuesday, April 20, 2021, WhatsApp users around the world received an article from the messaging platform pointing out at least two key things that have been the main issues of contention in the new policy.
The article also said “We’re are making it easier to chat with businesses to ask questions and get quick answers. Chatting with businesses is optional.”
But WhatsApp has denied that assertion, saying that “Your acceptance of the new Terms of Service does not expand WhatsApp’s ability to share user data with its parent company Facebook.”
Tech experts have explained that to mean that WhatsApp has been sharing users personal data with Facebook already, so this new policy is not what would “expand” what they are doing already.
Indeed, WhatsApp and Facebook’s claim that it does not share users personal information with businesses without the user’s consent has also been shot down as false because once the individual communicates with a business, that person’s data is available to be shared.
“Even though WhatsApp says communicating with businesses is optional, it is individuals who communicate with businesses so eventually, individuals’ personal data will be out there,” a critic said.
Facebook has been notorious for taking advantage of its users without considering their privacy. Years back, they introduced a clause in the Messenger App, which compels users to give them access to their device camera, so they can switch it on and watch and listen to the user when he or she is not even aware.
All those policies were meant to collected insights for advertisers so they can clinically target users with specific products and services and pay Facebook billions of dollars. But that move was exposed and they backtracked.
Facebook is currently facing criticism for planning to take their insatiable crave for privacy breach to kids, by introducing Instagram for Kids, for children below age 13.
Child protection activists across the world have challenged the move and called on Facebook to quit it, but CEO Mark Zuckerberg have dismissed their concerns by saying children would also love to connect with their friends on social media.
The two platforms are expanding their resources to welcome more users with a promise of full privacy protection and other forward-looking features.